In this role, you’ll play an important part in keeping our operations running smoothly. You’ll set up products from our suppliers in our internal systems, keep track of inventory, support customers, and handle a wide range of administrative tasks. If you like working behind the scenes to make everything work seamlessly, this role is for you.
This is a temporary role, expected to last up to 12 months.
What You’ll Do:
Product & Supplier Setup
- Input and maintain new supplier product information in our systems
- Work closely with suppliers to gather required details
- Ensure product data is accurate and up to date
Inventory Management
- Monitor, update, and order inventory
- Flag and resolve any stock discrepancies
- Assist with simple forecasting and availability reports
Customer Support
- Respond to customer and internal department queries by email or phone
- Provide helpful, professional support for product or order questions
- Escalate complex issues where needed
General Administration & Reporting
- Carry out day-to-day administrative tasks
- Create regular and ad-hoc reports using Excel
- Maintain organised digital records and documentation
What We’re Looking For
- Good knowledge of Microsoft Excel (formulas, data formatting, basic analysis)
- Confident with Microsoft Office tools (Outlook, Word, Teams)
- Strong attention to detail and accuracy
- Excellent communication skills
- Highly organised with the ability to manage multiple tasks
- Previous administrative or customer support experience is a bonus
About You
You take pride in being reliable, efficient, and thorough. You enjoy working with data, solving problems, and keeping things running smoothly. You’re comfortable juggling priorities and like being part of a supportive team.