Business Improvement

Our team of analysts and project managers search out ways to improve service delivery and optimise business efficiency. They play a pivotal role in helping us to identify, shape and deliver key projects, through actionable insights and informed decision making. Key responsibilities include recommending & driving system enhancements, technology investment and process change in order to support our objectives of exceeding the expectations of our retail partners.

The Business Improvement Team have been driving the development of data analytics and reporting at UK Greetings. We have two hot desks in the office which are being utilised by our apprentices to improve their skill set, assist with their course and help drive continuous improvement across the business. The aim is to improve our analytical capabilities for the future and to continue to drive improvements and insights using new software and technology.

Kat Hreha,

Business Intelligence Lead Developer

“I started at UK Greetings as an Analyst in the Business Information team on a temporary contract which was initially for 6 weeks. At the time, I could not imagine I would still be here 15 years later.

I have been able to explore different roles and work in various positions in numerous departments across the business. I have always felt supported in my career progression which has allowed me to complete my degree alongside working at UK Greetings.

I’m grateful to be given the opportunity to work at UK Greetings, being able to learn and challenge myself daily and most importantly doing something which I enjoy.”